Our BTA Rewards Review 2025 targeted specifically for small and medium-sized Scottish non-profit organisations, notes that while very important, financial rewards such as pay and benefits, are not the only aspects of employment which employees find valuable. For this reason, the review addresses the topics of organisational culture, communication, and recognition.

Most of our respondents felt their organisations resembled a Clan Culture characterised by being ‘values-driven’ and with ‘strong traditions, teamwork, coaching and mentoring, collaboration and support.’

The top 2 management activities used to gauge culture were performance reviews/appraisals, support and supervision sessions, and individual or team meetings. Focus groups and Pulse surveys were used least, highlighting an area of opportunity for employers.