14 May 2025 / Kyle McAuley
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Our BTA Rewards Review 2025 targeted specifically for small and medium-sized Scottish non-profit organisations notes that perhaps unsurprisingly, all respondents used emails and in-person conversations as their preferred communication tools.
Just over a third used notice boards (36.4%) and workplace forums (36.4%), while staff intranets and town hall meetings appear uncommon in the sample. The scores participants gave to the effectiveness of their respective workplace communications ranged from 2 to 4, with an average of 3.3. Notably, no respondent gave their organisation the lowest (1) and highest (5) possible rating.
The Opportunities
Review your management activities and ask whether your appraisals and in-person informal conversations are effective or whether other activities like focus groups, and pulse surveys may support your communications more effectively.
Open and transparent communications can extend employee voice beyond work-related topics.
With a focus on Non-harassment policy since the Worker Protection Act 2023 introduced on 26 October 2024, organisations should be reviewing their risk assessments, and whether they have an up-to-date harassment policy in place. Do you provide workplace harassment prevention training and do you conduct a workplace harassment risk assessment?
Importantly, do you feel that your employees feel comfortable discussing these issues with you?
Want to find out more about Pay, Benefits, Culture, and Communications?
Download the BTA Reward Review 2025, press here.
